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Frequently Asked Questions: 2nd Chance Indiana STEPS Program
1. What is the 2nd Chance Indiana STEPS Program?
The 2nd Chance Indiana STEPS Program is an eight-week virtual Skills, Training, Employment, and Preparation Services (STEPS) program designed to connect justice-impacted individuals with education, training, and employment opportunities. The program operates on a continuous loop enrollment model, allowing new participants to enter the program at any time and begin working toward their employment and career goals.
2. What topics are covered in the STEPS Program?
Participants will receive instruction and guidance on career assessments, resume development, job search strategies, training program exploration, communication with employers, use of the 2nd Chance Indiana Jobs Available Directory, conflict resolution, workplace professionalism, financial literacy, self-care, and other employment-related skills and resources.
3. Who is eligible to participate in the STEPS Program?
To participate, an individual must be currently justice-impacted or have a history of justice involvement. Participants must also be willing and able to commit to completing the full eight-week program.
4. Is an onboarding session required?
Yes. All accepted participants are required to attend an onboarding session before beginning the program. Onboarding sessions are conducted in person at designated locations, a list of which will be provided upon acceptance into the program. The onboarding process typically lasts approximately 2 to 3 hours and includes an overview of the STEPS Program, review of expectations, completion and signature of required documentation, information about accessing virtual classes, and an opportunity to ask questions.
5. Is there a cost to participate in the STEPS Program?
No. The STEPS Program is offered at no cost to eligible participants.
6. How are classes delivered?
All classes are delivered virtually, allowing participants to attend from a location with internet access using a computer, tablet, or smartphone.
7. Do I have to start at the beginning of the eight-week program?
No. The STEPS Program operates as a continuous loop, meaning participants may enter the program at various points throughout the eight-week cycle. Over time, participants will complete all required topics and program components.
8. What technology do I need to participate?
Participants will need access to a smartphone, tablet, or computer with internet access to attend virtual sessions. If you do not have reliable internet access or a device available at home, you may be able to use resources at your local public library or another community location that provides free internet and computer access. Participants who need assistance accessing technology should speak with their Job Counselor immediately after onboarding to discuss available options and resources in preparation for their first session.
9. What is expected of participants?
Participants are expected to attend and actively participate in sessions, complete assigned activities, communicate with staff regarding attendance issues, maintain respectful behavior, and work toward employment, education, or training goals.
10. What should I do if I need to miss a virtual session?
If a participant expects to miss a virtual session, they should notify the Job Counselor as soon as possible. Participants will still be required to review the course materials and watch the recorded session to stay current with program content.
11. Can I be removed from the program?
Yes. Participants who fail to attend sessions, do not communicate with staff, violate program expectations, or engage in disruptive behavior may be removed from the program at the discretion of 2nd Chance Indiana staff.
12. How long do I have to complete the program?
Because the program operates on a continuous cycle, participants should work with their Job Counselor to develop a plan for completing all required sessions and activities if absences occur.
13. Will I receive a certificate of completion?
Participants who successfully complete all program requirements will receive a certificate of completion and recognition of their participation in the STEPS Program.
14. What happens after I complete the program?
Upon completion, participants will have access to ongoing support from 2nd Chance Indiana, including the assistance of a Job Counselor with job searches, connections to employers, training opportunities, and other resources that support long-term success.
15. Does completing the program guarantee a job?
No. While the program provides employment preparation, job search assistance, employer connections, and workforce resources, employment cannot be guaranteed. Job candidates will be competing with all other job seekers.
16. Can I continue receiving services from 2nd Chance Indiana after completing the program?
Yes. Participants can continue working with their Job Counselor and accessing eligible 2nd Chance Indiana resources, referrals, and employment supports after program completion.
17. How do I enroll in the STEPS Program?
Individuals interested in enrolling need to have a non-profit organization, case worker, oversight, or other referring agency fill out the referral form: 2nd Chance Indiana Client Referral/Intake Form .
18. More Questions?
Email Molly Oliver at mo@2cin.org with your questions about the STEPS Program, eligibility requirements, and upcoming enrollment opportunities.
2nd Chance Indiana
9135 N Meridian St, Ste A3, Indianapolis, IN 46260-1815
Our mission is to reduce recidivism and rebuild lives through the dignity of work.